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Fusion SMS

Fusion SMS

Engage your target audience quickly and easily via SMS. Fusion SMS is a suite of text-based messaging solutions that allows you to connect with large numbers of customers or other mobile users all at once rather than having to send one message at a time.

You can easily broadcast information and seek responses from your target audience, as well as view tabulated feedback through the Fusion SMS online portal.

Fusion SMS

With Fusion SMS it is easy to send and receive thousands of text messages at one time.  With increased usage of smart phones, and text messaging in the mobile market, companies must have a mobile strategy for customer engagement.

Timely delivery of information can spur customer loyalty and retention, which will impact your bottom line. 

Send messages to inform customers of:

  • Promotions
  • New products and services
  • Change of opening and closing times
  • Appreciative messages
  • Welcome messages

Greeting messages can be sent and this can be scheduled to go automatically or sent on demand. These include:

  • Birthday greetings
  • Welcome messages
  • Happy holiday messages
  • Happy new year messages
  • Season’s greetings

Core Banking/ ERP/ Database integration

We can seamlessly integrates our SMS system to most databases enabling automatic alerts being generated to be easily sent. This may include;

  • Account deposits and withdrawals
  • Loan repayment alerts
  • Insurance expiry notice
  • Account activation alerts

The alerts are customizable to meet your specific business requirements

SMS Polling and Surveys

This allows customers to provide feedback and opinions on the go using their mobile phones. 

This simple to setup tool provides you with a powerful and timely way to measure areas such as client satisfaction. For example we could tailor a poll to gauge customer experience during their time at your shop.

The completion speed of the SMS survey secures a very high validity in the individual answers, because the respondents have a very clear memory about the subject in question, when they submit their answers.

SMS Marketing

SMS marketing allows wide range of opportunities to improve success and efficiency in your business.

  • ensures a time-sensitive targeted way of communication and information delivery
  • allows direct contact with your customers
  • allows efficient promotions to clients (discounts, new collections, etc)
  • send a clear call-to-action SMS
  • can be read at any time and any place
  • time and cost effective
  • have high response rates
  • not intrusive
  • makes two-way communication possible
  • affordable and easy-to-use
  • improves communication with your customers
  • increases sales
  • reduces marketing costs

System Features

Web Interface

Users can be able to access the system from their Desktop via a simple to use web interface.

User friendly and efficient

Fusion SMS is intuitive and easy to use. Sending a single SMS takes just a few seconds. If you have a database of numbers to send the process takes only a few minutes from start to finish. It doesn’t matter whether your database contains a hundred or many thousands of numbers.

No software requirements

No software to download or install. Fusion SMS is totally web based, which means there is no software to crash your computer. All you need is a web browser and Internet access.

Message Scheduling

Schedule SMS delivery at predetermined times. Use our scheduler to send yourself SMS reminders for appointments or important dates. You can’t get on your computer when that SMS campaign needs to be sent, no problems just schedule the message.

Group Messaging

You can create SMS recipient groups (there is no limit to the number of groups you can create in Fusion SMS)  

Alphanumeric Sender ID

This means you can assign your company name or a person’s name to the SMS’s sender ID. This means when the message gets to the recipient, the source is not a number; it’s a name that you choose.

Message history

History of all outgoing and incoming SMS to keep track of your marketing campaigns. Message history can be exported to Excel.

Delivery Reports

Each message send via our service is reported by our systems and you are able to monitor each delivered SMS and determine inactive numbers. This also gives you quality assurance of our service.

Fusion SMS has designed the Reseller Solution to provide our partners with an opportunity to resell SMS credits to their customers for individual and business purposes.

Reselling SMS has never been easier. In partnership with Fusion Communication Systems, you can create a new revenue stream from existing customers, whilst helping them grow their business using highly effective SMS marketing.

We offer end to end on boarding from sales training, pricing guiding and full support, so whether you’re experienced in selling mobile marketing or are just starting out, we will work with you to grow your business.

There are no set-up or monthly costs incurred when becoming a reseller. The cost to the reseller for purchasing SMS credits at a discounted rate. The cost to the customer of the reseller is up to the reseller and will depend on the customer’s perception of the value added by the reseller.

Why Partner with us?

  • The reseller can extend their existing commercial relationships with clients to include the ability to send out bulk messages.
  • SMS is already an integral part of your customer communication why not extend your business offering without the hustle of complexity Fusion takes care of everything on the backend.
  • You get access to the administration control panel, which allows you to monitor performance of your clients, add credits, change prices and adjust multiple settings in our Fusion SMS Reseller platform.